Take a look at our Emerson Policies
Rates do not include tax and service fees and are subject to change at any time. For more information, or to book your stay with us, please call our Reservations department at (877) 688-2828. All accounts are payable in full upon check-out by cash, credit card or travelers checks. Check-in is at 3:00 p.m. and check-out is at 11:00 a.m. We will do our best to accommodate early arrival requests however please be aware this cannot be guaranteed. Please note that the Emerson no longer provides commissionable rates.
Non-Smoking PolicyAll guest rooms are designated as non-smoking and a $250 deep cleaning fee will be added to the applicable room account should a room entertain any form of smoking.
Reservation Confirmation PolicyA deposit of 50% is required to guarantee reservations and is applied to second half of stay, even in the event of early departure for any reason.
Your reservation is guaranteed by a 50% deposit taken on your credit card and is applied to the second half of your stay. No rate adjustment for late arrival or early departure. Cancellations made more than 72 hours prior to arrival date will receive a full refund, less a $30.00 processing fee per reservation. Cancellations made less than 72 hours of arrival date will forfeit entire deposit.
Late Check-Out PolicyCheck-out is 11:00 a.m. Based upon our occupancy and availability, we may be able to extend your check-out time to 1:00 p.m. at no charge. Should you stay after 1:00 p.m. a charge of $50 plus tax will be applied to your credit card on file. Guests who have not vacated their room by 5:00 p.m. will be charged the full room rate.
Cell Phone Service
While taking advantage of our glorious location in the Catskill Mountains, please keep in mind that cell reception may be limited at times and will not constitute a refund or discount of stay.